Job Vacancies at Teclab Management Services Limited
Teclab Management Services Limited, is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.
Client Service Executive
- Job TypeFull Time
- QualificationBA/BSc/HND MBA/MSc/MA
- Experience3 – 5 years
- Job FieldCustomer Care
Core Purpose of the Job:
- Establish and cultivate relationships with a company’s clients.
- Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
- Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
- Interface with clients frequently and maintain an excellent relationship with them
- Oversee and coordinate client escalated operational issues
- Manage and oversee effective dissemination of client information to operations teams
- Timely flagging of issues to management
- Update database
- Minimum of B.Sc in Humanities or related courses. A Master’s Degree would be and added advantage
Job Specification (Experience & Training) Academic and Professional:
- Bachelor’s Degree in related field, Three to five years’ related experience, or Equivalent combination of education and experience.
Job Specific Competencies (Skills/ Knowledge/ Attributes):
- Good listening skills
- Good people skills
- Strong customer service and interpersonal communication skills.
- Solid verbal and written communication skills.
- Time Management.
- Detail oriented.
- Ability to communicate with confidence.
- Knowledge of all companies’ products and services.
- Strategic and innovative thinker with proven ability to communicate a vision and drive results.
- Demonstrated management, organizational and interpersonal skills.
- Ability to solve problems and execute on initiatives.
- Ability to work collaboratively internally and externally.
- Self-assured and results oriented.
- Demonstrated ability to assess business needs, design and implement programs and evaluate results.
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Marketing Executive (Female)
- Job TypeFull Time
- QualificationBA/BSc/HND MBA/MSc/MA
- Experience6 years
- Job FieldSales / Marketing / Business Development
Core purpose of the Job:
- Contribute effectively to Business Development by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
You are expected to contribute meaningfully towards team target achievement by:
- Understanding the Organizations’ customers’ and market needs.
- Developing compelling concept papers and proposals that meet the needs of customers and funding organizations.
- Closing on new business opportunities.
- Seeking input from content experts, marketing department, and operations team on program and proposal development.
- Developing business models and detailed project budgets.
- Ensuring that new projects are appropriately resourced.
- Preparing project information for review, vetting, and final “green-lighting” from Management Team.
- Finalizing working relationships and agreements.
- Building longer term relationships with key customers.
- Maintaining and growing relationships with key areas of the organization including marketing, portfolios, human resources and finance.
- Developing and managing timelines for multiple projects.
- Effecting a smooth transition to the teams that will execute new programs or projects.
Job Specific Competencies (Skills/ Knowledge/ Attributes)
- Must be an optimistic, self-directed and self-confident performer
- Must act with an entrepreneurial spirit
- Must be skilled in project and relationship management
- Must have analytical and detail orientation
- Must have superb writing and verbal communication skills
- Must have knowledge of marketing, financial analysis and budgeting
- Must have high energy, be organizationally agile, and have the ability to transform concepts into action
- Must be able to, and enjoy, work within a team
- Must be able to work in a small, fast moving, and at times, intense environment
- A Degree in Business Administration.
- Job Specification (Experience & Training) Academic and Professional: First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage.
- Minimum of 6 Years’ Experience In a similar role.
- To ensure that the core goals of the organization is achieved through effective Business Management;
- Effective administration and cost effective Resource Management.
- Achievement of all set targets
- Define and develop business plans for the Business Unit
- Facilitate the development of existing & new businesses and ensure these are aligned to overall plan (includes implementation, risk mitigation and contingency plans)
- Ensure all projects/proposals are well defined in terms of detailed deliverables and time frames
- Manage and monitor the implementation of all initiatives against the overall objective(s)
- Supervisory/Leadership/Managerial Complexity
- Provide clear direction and mentoring to subordinates
- Promote and encourage teamwork among subordinates
- Creativity, Independent Thought and Judgment.
Method of Application
Applicants should send their CV’s to: firstname.lastname@example.orgDo you need original SEO ready articles for your blog or website? If yes, hire Ifiokobong on Fiverr. Expect simply the best from me.
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