Teclab Management Services Limited – Our Client a leader in the Health Industry, requires the Services of:
Call Center Nurse
- Job Type Full Time
- Qualification BA/BSc/HND MBA/MSc/MA
- Experience 3 years
- Location Lagos
- Job Field Medical / Health
- Serve customers by providing health service information; resolving product and service and responding adequately especially in cases of emergency.
You are expected to contribute meaningfully with the following duties:
- Answering product and service questions; suggesting information about other products and services.
- Engage in Tele- Medicine; advise client on what to do over the phone in case of an Emergency before the medics get to the client.
- In charge of the dispatch of Ambulance.
- Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Specific Competencies (Skills/ Knowledge/ Attributes):
- Good Listening Skills
- Good People Skills
- Good influencing and problem solving skills
- Telephone Skills
- Ability to learn fast
- Ability to work under pressure
- Data Entry Skills
- Academic and Professional: A Nursing Degree, a Masters Degree will be an added Advantage will be an added advantage.
- Minimum of 3 Years’ Experience in a similar role.
Method of Application
Applicants should send their Application Letters and Curriculum Vitae to: firstname.lastname@example.orgDo you need original SEO ready articles for your blog or website? If yes, hire Ifiokobong on Fiverr. Expect simply the best from me.
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